JOB DESCRIPTION

Title: Museum Greeter
Employee Classification: Non-exempt, 40 hours Full-time, hourly
Work Schedule: Tuesday – Saturday 9:15am-5:05pm
Reports To: Museum Operations, Floor Supervisor
Job Purpose: Promote Seattle Children’s Museum’s mission by providing quality visitor experience to children and their caregivers through welcoming and directing visitors, selling tickets and memberships, enforcing policies, accurately responding to questions, monitoring the exits and monitoring the retail shop.

ESSENTIAL DUTIES ANS RESPONSIBILITIES:

  1. 65% BOX OFFICE:
  • Counting the till at the opening and closing of the day
  • Selling daily admission tickets
  • Selling Memberships
  • Responding to general box office questions
  • Processing new memberships
  • Coordinating new membership cards
  • Providing information and answering questions
  • Greeting and directing visitors
  • Communicating museum standards and policies
  1. 25% MAINTAIN A SAFE ENVIRONMENT BY:
  • Following and enforcing SCM’s standards and policies
  • Communicating any potential or active problems to the appropriate museum staff
  • Assisting in lost child/caregiver response
  • Recording the number of members and guests that enter each day
  • Throughout all interactions, demonstrate equitable communication and problem-solving strategies
  • Experience working with diverse communities required
  • Ability to advocate for the Seattle Children’s Museum’s mission & values as representative of SCM
  1. 10% SUPPORT:
  • Assisting in additional tasks as assigned
  • Keeping up to date on museum policies, and programs
  • Participating in training sessions to review known material and learn new material

JOB QUALIFICATIONS

EXPERIENCE: Customer Service experience required. Familiarity with a fast-paced work environment preferred.

 

SKILLS & ABILITIES: Ability to interact with children, parents, grandparents, nannies and other guests in a professional and welcoming manner. Basic computer skills and the ability to operate and program cash register. Strong communication skills, and decision making skills.

 

JOB DESCRIPTION

Title: Development Coordinator

Employee Classification: Full Time, Exempt, Hourly $17

Work Schedule: 40 Hours a week, approximately 8:30 AM—5:00 PM

(additional hours required on: after-hours meetings, weekend events, etc)

Reports To: SCM Directors

Job Purpose: Supports Seattle Children’s Museum’s (SCM) mission and operations by providing administrative support and project management for fundraising efforts.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. 15% ADMINISTRATIVE SUPPORT
  • Record and file management
  • Meeting support/Minute taking
  • Manage Grant Calendar to ensure deadlines are not missed
  • Coordinate shared calendars
  • Serving as first point of contact for Advancement office
  • Serve as point of contact for Advancement office
  • Coordinate projects with other museum admin staff
  1. 15% FUNDRAISING EVENT SUPPORT
  • In coordination with Communications/Events staff, coordinate two annual fundraising events
  • Other projects as assigned
  1. 30% DONOR MANAGEMENT          
  • Enter donations and donor information (address updates, personal information, contacts with donors, etc) into donor management database
  • Maintain documents for access by directors, including board minutes, meeting minutes, etc.
  • Produce mailing lists and donor reports
  • Produce analytic reports on donor trends, donor history, and summaries of donor activity by category for designated periods (monthly, quarterly)
  • Draft thank you letters and other donor outreach
  1. 10% COMMUNITY RELATIONS
  • Represent the Museum for PSAC meetings
  • Assist Communications team as needed in drafting and posting website content, social media content, etc.
  1. 25% ORGANIZATIONAL DONOR RELATIONS
  • Assist Directors in reviewing guidelines of grant prospects and RFPs from foundations, formal corporate giving programs, corporate foundations, and local, regional and national gov’t sources.
  • Assist in drafting proposal language with Directors
  • Track proposal submission and contact with Organizational Donor Reporting
  1. 5% MUSEUM OPERATIONS ASSISTANCE
  • On an as-needed basis, assist with Museum operations
  • Participate in daily staff “check-in meetings” and periodic all-staff meetings

JOB QUALIFICATIONS

EDUCATION:

  • Specialized training or skill in databases or grant writing preferred

 

EXPERIENCE & SKILLS:

  • 2-3 years broad-based fund development experience, including: annual fund, workplace giving, grant writing, or applicable experience preferred
  • Experience with donor management or customer relationship management software, or comparable contact management/database management experience required, Altru preferred
  • Throughout all interactions, demonstrate equitable communication and problem-solving strategies
  • Experience working with diverse communities required
  • Ability to advocate for the Seattle Children’s Museum’s mission & values as representative of SCM
  • Administrative or office management experience required
  • Working knowledge of donor relationship or customer relationship management software. (Altru preferred)
  • Writing experience required (professional letters, grant proposals, press releases or similar)
  • Prefer experience in museum development, the arts and cultural organizations, the education sector, or other cultural attraction
  • Customer relations or community relations experience required
  • Knowledge of Seattle and Pacific Northwest philanthropic community preferred
  • General knowledge of Windows Office applications: Access, Excel, Word
  • Ability to work professionally with general public, board members, volunteers and donors required
  • Excellent verbal and written communication skills required
  • Demonstrated ability to work in a team-based environment

Application for Employment

This form will be sent to our HR Department. If you are selected as a candidate for the interview process, we will contact you by email.
  • Date Format: MM slash DD slash YYYY
  • PDF prefered
  • PDF prefered